Site Selection Group Blog

Largest Economic Incentive Deals of Third Quarter 2018

Kelley Rendziperis | October 22, 2018

489 deals were announced with economic incentives of approximately $1.5 billion. Learn more about these projects.
Read More

Largest Call Center Employers in the Philippines Indicate the Power of Global Site Selection Strategies

King White | October 22, 2018

Global site selection strategies continue to redefine how companies manage their costs and increase profitability. Learn what companies have chosen the Philippines as their global offshore...
Read More

Call Center Wage Guide: The Impact of the New Wage Paradigm on Site Selection Strategies

King White | September 18, 2018

Call center wages have increased by 15% to 20% over the last few years. The Call Center Wage Guide will help you develop a location strategy that meets your business objectives.
Read More

Rising Employee Attrition Causes Companies to Rethink Site Selection & Economic Incentive Strategies

King White | August 21, 2018

Employee attrition rates are reaching all-time highs as labor markets are strained across the U.S. Learn how this trend will impact your site selection and economic incentive strategies.
Read More

25 Largest Call Center Employers in the United States

King White | August 21, 2018

Site Selection Group identifies the largest call center employers in the U.S. to help you understand why site selection strategies are critical when looking for your next call center location.
Read More

How Big is the U.S. Call Center Market Compared to India, Latin America and the Philippines?

King White | July 23, 2018

The sharp rise in bitcoin and other digital currency prices has generated a frenzy for new cryptocurrency mining sites across North America to house these operations but site requirements are unique...
Read More

Private Equity Investments Fuel Site Selection & Economic Incentive Deals Across U.S.

King White | July 23, 2018

Learn why and how the growth of private equity funding is creating site selection and economic incentive activity in the U.S.
Read More

9 Ways to Determine the Size for Your Call Center Using Site Selection Best Practices

King White | June 18, 2018

Determining the size for your call center can be challenging. Learn what factors to consider before embarking on a search for your next call center.
Read More

Where are the Best Locations for a Call Center?

King White | May 15, 2018

Everyone always wants to know where the best place is to open a call center. Learn about some popular cities and criteria to use when searching for your next call center.
Read More

What Does Slowing Growth in India and the Philippines Mean for the Call Center Industry?

King White | April 18, 2018

The once high-growth offshore markets are slowing down. Learn how this recent trend should influence your site selection strategies.
Read More