Site Selection Group Blog

Potential Impact of Biden Policies on Site Selection and Real Estate Strategies

King White | November 18, 2020

Learn how the Biden administration may create new challenges and opportunities as companies determine their site selection and real estate strategies going forward.
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Biden Administration Plans a Surtax on Nearshore and Offshore Call Center Operations

King White | November 18, 2020

The Biden administration has plans for a surtax on nearshore and offshore call centers. Learn how this legislation could impact your site selection strategies
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Work-From-Home Impact Varies by Company, Industry and Occupation

King White | October 21, 2020

The biggest WFH experiment has now been going for over six months. Learn what trends are emerging that are aligned to the individual company, industry and occupation type.
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Call Centers Evaluate the Return on Investment of Permanent Work-From-Home

King White | October 21, 2020

ompanies are struggling to determine if they should shift their call centers permanently to WFH. Learn how to calculate the return on investment of implementing a WFH strategy.
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Call Center Site Closure Trends in the Midst of the COVID-19 Pandemic

King White | September 23, 2020

The need for bricks-and-mortar call center facilities going forward is unknown. Learn what trends to look for as more call center facilities potentially close.
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40 U.S. Call Center Employers Expanding in the Midst of COVID-19 Pandemic

King White | August 19, 2020

Despite the dire economic conditions, these call center employers are expanding across the U.S.
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5 Major Trends Emerge for Call Center Site Selection Amid COVID-19

King White | July 22, 2020

COVID-19 may change the call center industry forever. Learn about call center site selection trends emerging as a result of the coronavirus pandemic.
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Call Center Saturation Report Identifies Most Saturated Call Center Labor Markets for 2020

King White | May 20, 2020

Call center saturation impacts the performance and profitability of call centers due to employee attrition, wage inflation and labor quality decline. Learn which metro areas are the most saturated.
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Metro Areas with the Most Disrupted Manufacturing Industry

Josh Bays | April 22, 2020

The COVID-19 pandemic is disrupting the manufacturing sector in the United States. Learn which metro areas have the potential to be disrupted the most.
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Demand for Production Workers Continues to Grow in 2020

Josh Bays | March 24, 2020

The labor market for production workers continues to tighten in the United States.
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