Site Selection Group Blog

Call Center Site Closure Trends in the Midst of the COVID-19 Pandemic

King White | September 23, 2020

The need for bricks-and-mortar call center facilities going forward is unknown. Learn what trends to look for as more call center facilities potentially close.
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5 Actions to Preserve Economic Incentives in Light of COVID-19

Kelley Rendziperis | September 23, 2020

Among the varying items affected by COVID-19 and competing for your attention, do not lose sight of your economic incentive portfolio and strategy. Learn about five actions you should take to...
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Food & Beverage Manufacturing Economic Incentive Landscape in 2020

Kelley Rendziperis & Cody Gibbs | August 19, 2020

Despite the general decline in economic incentive awards, the food and beverage industry continues to grow. Learn more about this evolving trend.
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40 U.S. Call Center Employers Expanding in the Midst of COVID-19 Pandemic

King White | August 19, 2020

Despite the dire economic conditions, these call center employers are expanding across the U.S.
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Largest Economic Incentive Deals of Second Quarter 2020

Kelley Rendziperis | July 22, 2020

305 deals were announced with economic incentives of approximately $498 million. Learn more about these projects.
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5 Major Trends Emerge for Call Center Site Selection Amid COVID-19

King White | July 22, 2020

COVID-19 may change the call center industry forever. Learn about call center site selection trends emerging as a result of the coronavirus pandemic.
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The Impact of Work-From-Home on Economic Incentives

Kelley Rendziperis | June 17, 2020

Learn how the potential shift to work-from-home may impact economic incentive conditions in the future.
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5 Actions to Preserve Economic Incentives in Light of COVID-19

Kelley Rendziperis | May 20, 2020

Among the varying items affected by COVID-19 and competing for your attention, do not lose sight of your economic incentive portfolio and strategy. Learn about five actions you should take to...
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Call Center Saturation Report Identifies Most Saturated Call Center Labor Markets for 2020

King White | May 20, 2020

Call center saturation impacts the performance and profitability of call centers due to employee attrition, wage inflation and labor quality decline. Learn which metro areas are the most saturated.
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12 Things To Consider Prior to Re-Entry into Your Workplace Post COVID-19

Tim Sullivan | May 5, 2020

Companies need to be prepared for re-entry into the workplace as shelter-in-place policies are lifted. To help you prepare, Site Selection Group identified 12 best practices to consider.
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