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Posts in Call Center
Why Traditional BPO Contracts Fail, and How Gainshare Models Create True Partnerships
May 15, 2025 7:00:00 AM
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2 min read
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Call Center
Geopolitical Tensions and Tariffs: Could Global Risks Shift Call Centers Back to the U.S.?
May 6, 2025 8:30:00 AM
|
2 min read
Call Center
The Shifting Landscape of Customer Service Jobs: A Post-Pandemic Perspective
May 1, 2025 7:00:00 AM
|
2 min read
Call Center
Choosing the Right BPO Partner for 2025 Open Enrollment
Apr 14, 2025 7:00:00 AM
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2 min read
Call Center
The Philippines Extends Tax Incentives to Attract Call Centers
Apr 1, 2025 7:00:00 AM
|
2 min read
Call Center
Africa: Call Center Industry Growth & Importance of Site Selection
Mar 24, 2025 7:00:00 AM
|
4 min read
Call Center
Site Selection Group Releases 2025 Global Call Center Location Trend Report
Mar 17, 2025 7:00:00 AM
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2 min read
Call Center
The Potential Impact of New Labor Reforms on Colombia’s Call Center Industry
Jan 21, 2025 1:54:33 PM
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1 min read
Call Center
Humanizing AI in the Contact Center World
Nov 19, 2024 7:00:00 AM
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4 min read
Call Center
Understanding the Different Types of Business Process Outsourcing Providers
Nov 13, 2024 7:00:00 AM
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4 min read
Call Center
Forecasting Growth in the Call Center Industry for 2025
Nov 8, 2024 8:30:00 AM
|
3 min read
Call Center
Comparing Call Center Labor Costs: Key Nearshore & Offshore Locations
Oct 21, 2024 6:30:00 AM
|
2 min read
Call Center
Five Things that May Affect the Global Call Center Industry in 2025
Oct 14, 2024 8:00:00 AM
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2 min read
Call Center
7 Critical Steps to Find the Right BPO Service Providers
Oct 10, 2024 11:30:00 AM
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3 min read
Call Center
Why AI Won’t End Global Call Center Job Creation
Sep 6, 2024 7:30:00 AM
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2 min read
Call Center
Call Center Market Size & Wage Comparison: Onshore, Nearshore, & Offshore Regions
Aug 13, 2024 8:30:00 AM
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2 min read
Call Center
10 Call Center Industry Trends Impacting Site Selection Strategies
Jul 17, 2024 8:15:00 AM
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3 min read
Call Center
The Rise of Call Centers and Business Process Outsourcing in Africa
Jun 11, 2024 8:15:00 AM
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4 min read
Call Center
Exploring Call Center Location Trends: Insights and Market Data
Jun 4, 2024 8:00:00 AM
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3 min read
Call Center
Best Practices for Business Process Outsourcing (BPO): A Guide for Modern Businesses
May 17, 2024 8:00:00 AM
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2 min read
Call Center
Emerging Geographies Create Opportunities & Challenges for BPOs in 2024
Apr 16, 2024 8:00:00 AM
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2 min read
Call Center
The Impact of Artificial Intelligence on the Contact Center Industry
Apr 8, 2024 8:00:00 AM
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2 min read
Call Center
Is The Philippines Oversaturated as a Call Center Location?
Mar 13, 2024 8:30:00 AM
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2 min read
Call Center
Labor Cost Comparison of Nearshore and Offshore Call Center Locations
Mar 11, 2024 8:00:00 AM
|
2 min read
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