The call center industry continues to expand globally as companies seek geographies with the optimal balance of location attributes. Learn what regions might be the best location for your next call...
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How and when should different types of economic incentives impact the site selection process
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The Coronavirus Recession is here, so what do you do now. To help you prepare, Site Selection Group identified five ways a recession could be a good thing.
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Currency valuations can make or break the cost of your call center operations in nearshore and offshore locations. This 25-year analysis will help you understand their impact on site selection...
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Economic incentives can play an important part of the call center site selection process. Learn how they may impact your next location decision.
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Deciding if you need to hire a site selection and economic incentive consultant can be a difficult decision. Ask yourself these six questions to help figure out what is in your best interest.
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The next decade will see rapid changes due to technology and a different type of economy. Learn about five predictions that may impact site selection and economic development strategies.
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Over 140,000 jobs were created in call centers in 2019. Learn where some of the most impactful onshore, nearshore and offshore expansions of the year were announced.
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The cost to set up a new call center continues to increase as construction costs rise across the U.S. Learn about the latest cost estimates for your next call center.
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Wage inflation is the latest economic trend creating new challenges for companies trying to optimize their site selection, expansion and consolidation strategies. Learn how wage inflation will impact...
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