Site Selection Group Blog

9 Ways to Determine the Size for Your Call Center Using Site Selection Best Practices

King White | June 18, 2018

Determining the size for your call center can be challenging. Learn what factors to consider before embarking on a search for your next call center.
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Where are the Best Locations for a Call Center?

King White | May 15, 2018

Everyone always wants to know where the best place is to open a call center. Learn about some popular cities and criteria to use when searching for your next call center.
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What Does Slowing Growth in India and the Philippines Mean for the Call Center Industry?

King White | April 18, 2018

The once high-growth offshore markets are slowing down. Learn how this recent trend should influence your site selection strategies.
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Largest Economic Incentive Deals of First Quarter 2018

Kelley Rendziperis | April 18, 2018

369 deals were announced with economic incentives exceeding $1.4 billion. Learn more about these projects.
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100 of the Fastest-Growing Metro Areas to Consider During the Site Selection Process

King White | April 18, 2018

Population growth is critical to the long-term viability of a labor market. Learn what metro areas have grown the most over the last five years and are projected to over the next five years.
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The Best and Worst States for Business Tax Climate that may Influence Your Next Site Selection Decision

King White | March 19, 2018

Tax conditions play a critical role in the site selection process. Learn which states have the best and worst tax conditions for 2018.
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Global Call Center Location Report Identifies Latest Onshore, Nearshore and Offshore Site Selection Trends

King White | March 7, 2018

The call center industry continues to expand globally as companies seek geographies with the optimal balance of location attributes. Learn what regions might be the best location for your next call...
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Wage Inflation Fueled By Tightening Labor Markets and 340 Companies Who Are Paying More

King White | February 21, 2018

Wage inflation is finally kicking in after years of stagnate growth. Learn what site selection strategies to utilize during these challenging labor conditions.
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The 43 Largest Work-At-Home Call Center Employers and Their Impact On Call Center Location Strategies

King White | February 21, 2018

The work-at-home call center model continues to evolve. Learn about the latest trends and some of the largest work-at-home call center employers.
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Five Ways to Evaluate the Workforce During Site Selection Tours

Brett Bayduss | January 23, 2018

Evaluating workforce conditions requires more than desktop data analysis. Site selection tours can yield incredible insight into labor market conditions.
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