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Michael Replogle Joins Site Selection Group to Expand Contact Center Advisory Services

by Ashley Helmer, on Nov 1, 2023 3:30:00 PM

Site Selection Group, a leading global location advisory, economic incentive, and corporate real estate services firm, is pleased to announce that Michael Replogle has joined our rapidly growing company to expand our contact center advisory practice. Michael will be a Senior Vice President responsible for advising our clients with their outsourcing of various contact center and back-office functions in onshore, nearshore, and offshore geographies. He works closely with the site selection team to ensure our clients select the optimal geography and business process outsourcing provider to solve their needs.

Michael has over 37 years of experience in the contact center industry. He has held senior executive positions and has a strong track record of enhancing call center performance and productivity globally. He is renowned for his expertise in cost containment, business process outsourcing, and contact center technology.  His career includes contributions to companies such as JP Morgan Chase, USAA, Regus, Direct Energy, 1800Flowers.com, and AmplifAI.

Click here to read Michael's full bio.

About Site Selection Group

Site Selection Group LLC is a leading independent location advisory, economic incentive, and corporate real estate firm providing solutions to corporations and communities across the world. Site Selection Group offers four core services to customers: Location Advisory, Economic Incentive Services, Corporate Real Estate Services, and Economic Development Consulting. Site Selection Group's mission is to align the needs of corporations with the optimal locations in order to provide the absolute maximum economic benefit. For more information, visit www.siteselectiongroup.com.

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