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Coast Professional Opens New Jersey Contact Center with Support from Site Selection Group

by Site Selection Group, on Jul 30, 2026, 3:44:59 PM

Site Selection Group is pleased to announce that Coast Professional, Inc. has opened a new 36,056-square-foot contact center at 401 White Horse Road in Voorhees, New Jersey.

Operations began on June 15, 2026. The new facility is expected to create approximately 350 jobs and represents an estimated $2 million investment. The location will support Coast’s expanding work across state government programs, including customer service operations related to tax relief inquiries.

Site Selection Group provided site selection consulting and real estate brokerage services for the project. Senior Partner Sam Pruitt led the engagement, helping Coast identify and secure a location that could meet the staffing, operational and timing requirements of its government contract.

Through the lease negotiation process, Site Selection Group also helped Coast secure favorable economic terms, including reduced rental costs, free rent and a significant tenant improvement allowance.

“Opening our Voorhees location marks an important milestone not only for Coast, but for the community we are proud to serve,” said Annmarie Buchanan, Chief Information Officer and Chief Information Security Officer at Coast Professional. “Our teams invested tremendous effort to bring this site online by mid-June, and we remain committed to creating meaningful employment opportunities for local residents while supporting our partners with professionalism and integrity.”

The new Voorhees operation expands Coast’s contact center capacity while bringing new employment opportunities to the community. The project also demonstrates the importance of integrating location strategy and real estate negotiations when launching a time-sensitive contact center operation.

 
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About Coast Professional, Inc.

Coast Professional, Inc. is a trusted contact center and business process outsourcing (BPO) provider with 50 years of experience serving public, private, and government clients nationwide. Founded in 1976 as LA County Professional Services, Inc., Coast Professional, Inc. has grown from a single California office into a top-performing, multi-state organization with locations in New York and Louisiana. For more information, visit https://coastprofessional.com.

About Site Selection Group

Site Selection Group LLC is a leading, independent location advisory, economic incentive, and corporate real estate services firm providing solutions to corporations and communities worldwide. Site Selection Group offers four core services to our customers: Location Advisory, Economic Incentive, Corporate Real Estate, and Economic Development Consulting Services. Site Selection Group's mission is to align the needs of corporations with optimal locations in order to provide the absolute maximum economic benefit. For more information, visit www.siteselectiongroup.com.

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